Touring & logistics
Shipping providers, cross-border coordination and distribution. Connected to venues, pop-ups, Shopify stores and the fan.
ShippingFollow the merchandise. From production to the fan.
Cross-borderAcross borders. With a plan.
Touring operationsA delivery address is only the beginning.
Shipping / Cross-border / Distribution
From production to the fan. Follow the journey, or select a stage to explore the details.
Production destination
Service journey · Routing is defined for each project01 / 05 · Production
We connect the production plan with the delivery plan, so merchandise is prepared for its next destination.
Production destination
Service journey · Routing is defined for each project02 / 05 · Shipping
We work with shipping providers to move merchandise between production, distribution points, venues and customers.
Production destination
Service journey · Routing is defined for each project03 / 05 · Cross-border
We coordinate cross-border movements with the providers involved in the route, including the handoff of shipment information and required documentation.
Production destination
Service journey · Routing is defined for each project04 / 05 · Distribution
We plan merchandise distribution across tour stops, pop-up stores and online orders, with quantities assigned to each channel.
Production destination
Service journey · Routing is defined for each project05 / 05 · To the fan
Customer delivery connects the order, the product and the packaging. We align fulfillment requirements with the store and the destinations you serve.
Tell us which journey the merchandise needs to take. A combined project can include both.
Plan quantities by stop, required arrival dates, receiving contacts and delivery windows. Include the itinerary even if some stops remain provisional.
Describe expected order volume, countries served, packaging needs and how order information will be supplied.
Identify origin and destination countries. Shipping costs, documentation, customs responsibilities and duties belong in the agreed scope.
These are the decisions we work through before goods are ready to move.
A collection sold online, at venues and through a pop-up needs channel allocations. We work through what is reserved for each destination and how replenishment requests will be communicated. Product and size breakdowns matter: a count of cartons does not explain what a sales team can sell.
A pop-up has an opening date, a selling period and a closing handoff. The plan should cover initial stock, packaging and supplies, any replenishment needed during the event, and the destination of remaining merchandise. Venue access and local receiving arrangements belong in that same brief.
Each destination needs a receiving contact, delivery window and clear handoff instructions. The plan should also identify who responds if a date changes, a venue cannot receive a shipment or a customer delivery needs attention. Changes can affect routing, availability and cost, so they need a defined point of contact.
We can plan logistics before every product is final. Start with the dates, destinations and estimated quantities you already know.
Share the itinerary, origin and destination countries, estimated quantities by product, available carton dimensions and weights, and the dates that matter. Include known venue restrictions, store order volumes and any existing shipping arrangements. Provisional information is useful when it is clearly marked as provisional.